OFFICE OPENING HOURS FOR CHRISTMAS 2017

MONTUEWEDTHURFRISATSUN
11th14th13th14th15th

Closed for the weekend
16th

Closed for the weekend
17th

UK LAST ORDERS*
Personalised Products
18th

 

19th

UK LAST ORDERS*
Standard Delivery
20th

 

UK LAST ORDERS*
Nexy Day Delivery
21st

 

22nd

Closed for the weekend
23rd

Closed for the weekend
24th

CLOSED
For Xmas
25th
CLOSED
For Xmas
26th
27th28th29th

Closed for the weekend
30th

Closed for the weekend
31st

CLOSED
New Year
1st
CLOSED
New Year
2nd
3rd4th5th

Closed for the weekend
6th

Closed for the weekend
7th

*Last orders placed before 13:00HRS. Exceptions apply. See below for more details.



 

LAST ORDER DATES FOR UK CHRISTMAS DELIVERY

For UK orders that do not contain personalised items:

THURSDAY 21st DECEMBER AT 13:00HRS*

For Personalised [printed or embroidered] products:

MONDAY 18th DECEMBER AT 13:00HRS*

All orders placed before this time will be dispatched in time for Christmas*.

* Please note: there are some exceptions to this last order date for Scottish Highlands, Islands and other outlying areas.




 

POSTCODE EXCEPTIONS

The last order date for standard, non-personalised products is shown below. For any personalised [printed or embroidered] orders, please allow an additional 3 working days for completion of the order.

 
Last Order Date & Time Postcodes
Monday 18th December at 13.00hrsKW16-17
Tuesday 19th December at 13.00hrsHS1-9, KW15, PA20-49, PA62-78, PA80, ZE1-3, AB30-31, AB33-38, AB41-45, AB51-56, AB63, DD8-10, FK2-7, FK8 1, FK8 2, FK9-14, FK17-21, IV4-9, PH10-11, PH13-14, TD15 2, IV1-3, IV10-12, IV13-28, IV30-32, IV36, IV40-56, KA27-28, KW1-3, KW5-14, PA60-61, PH30-44, PH49-50

Over the Christmas period, please make sure someone is present at the delivery address as packages will need to be signed for. In the last few days before Christmas there will be very little chance for redelivery of your parcel - to avoid disappointment, it's vital someone is available to sign for the goods




 

BFPO LAST ORDER DATES FOR UK CHRISTMAS DELIVERY

The last order date for standard, non-personalised products is shown below. For any personalised [printed or embroidered] orders, please allow an additional 3 working days for completion of the order.

 
Last Order Date & Time Postcodes
Monday 27th November at 13.00hrsOperational BFPOs
Friday 12th December at 13.00hrsStatic & all other BFPOs

Over the Christmas period, please make sure someone is present at the delivery address as packages will need to be signed for. In the last few days before Christmas there will be very little chance for redelivery of your parcel - to avoid disappointment, it's vital someone is available to sign for the goods




 

INTERNATIONAL AIRMAIL LAST ORDER DATES FOR CHRISTMAS DELIVERY

 
Last Order DateRegion
Saturday 2nd December at 13.00hrsAfrica, Middle East
Wednesday 6th December at 13.00hrsCyprus, Asia, Far East, Eastern Europe
(except Czech Republic, Poland & Slovakia : see below for these destinations)
Thursday 7th December at 13.00hrsCaribbean, Central & South America
Saturday 9th December at 13.00hrsAustralia, Greece, New Zealand
Wednesday 13th December at 13.00hrsCzech Republic, Germany, Italy, Poland
Thursday 14th December at 13.00hrsCanada, Finland, Sweden, USA
Friday 15th December at 13.00hrsAustria, Denmark, Iceland, Netherlands, Norway, Poland, Slovakia, Spain, Switzerland
Saturday 16th December at 13.00hrsFrance, Belgium, Ireland, Luxembourg

Over the Christmas period, please make sure someone is present at the delivery address as packages will need to be signed for. In the last few days before Christmas there will be very little chance for redelivery of your parcel - to avoid disappointment, it's vital someone is available to sign for the goods.



 

SPECIAL RETURNS PROCEDURE FOR CHRISTMAS GIFTS

Any Christmas gifts bought between 1st November 2017 and 24th December 2017 may be returned for exchange or refund up until Friday 26th January 2018.

Standard return conditions apply: All items must be returned 'as sold': in resalable condition, unworn, with all swing tickets attached. The 'Returns Procedure' form, which will be enclosed with your order, must be completed and returned with the item[s]. If a returned item fails to meet one of these requirements rugbystore cannot accept the item back. We regret that no postage or carriage can be refunded for returned items. There is no additional postage charge for exchange items sent to the UK and Northern Ireland. There is a additional postage charge of £5.00 for exchange items sent to EEC and rest of the world.