Freephone: 0800 298 4352
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HOW TO SHOP AT RUGBYSTORE.CO.UK

Rugbystore brings you the most comprehensive range of rugby products at the best prices. We have made shopping on our website as easy as possible.


Navigating the Website

The main navigation bar along the top of the page is split into broad topics to give you a good starting point for your shopping experience. Clicking on one of these main navigation items will take you to a 'landing page' for that section; from there you will get more options to take you further into the site, on to the product you are looking for.

Some of the top level navigation option will display a drop down menu when you hover over them. These provide a short cut link further into the section - click on these to get directly to the product.


Searching

The search field sits at the top of the page; just type in what you are looking for, hit the arrows (or press enter) to see a list of products that fit your search term.


Refine your products using Filters

When you get further into the site, a set of filters will appear on the left hand side under the heading 'Refine by'. These filter options help you narrow down the products on the page so you can see only the stuff you are interested in.

Simply click in the check box of the filter you want to apply. The filter is applied automatically and the list of products shown on the right hand side of the page refreshes to show only the items that fit your filters.

To remove a filter you have applied, you can either: un-check the filter box, hit the 'clear' button next to the filter type or, to clear all the filter, hit the 'Clear All' option at the top of the filter box.


Adding product to your Basket

When you find a product you want to order, it's a simple process to add it to your basket:

  • Select the size you want from the 'Size' drop-down menu
  • Select the number of that item you want to order from the 'Quantity' drop-down menu
  • Click the 'Add to Basket' button
  • A message will appear to confirm the item has been successfully added to your basket
  • You now have the option to 'Continue Shopping' on the rugbystore site, or hit 'Go To Basket' to start the checkout process.


Checkout Process

We have made the checkout process as convenient as possible for the way you like to shop online. We have given you three simple options:


Express Checkout

You don't need to worry about setting up an account or remembering passwords. You enter all your details and we send you the kit - simple!


Register a new Account

If you register your account details with us, we'll remember all the repetitive stuff like billing and delivery addresses – you simply log in to your account with your email address and password, then pick the options you want to use for your new order. You can add new delivery addresses and edit your details easily.

For your added security, we do not store any credit card details for any of our customers – it is much safer that way.


Existing Customers

If you've ordered from us before and Registered your account (even if it was on the old rugbystore website), we already have your details stored. You just log in, select the options you want and we send you the kit.


A Note to Previously Registered Customers Shopping on Our New Site
for the First time

If you have shopped and registered on the old style rugbystore.co.uk website - which was replaced by this new website in May 2013 - your account details will have already been imported into this new website.

For security reasons, we have not been able to copy over your old password - you will need to reset it. Just follow these instructions:

  • Click the 'Login' button in the top right corner of the page
  • Under the 'Existing Customers' section, click the 'Forgot your password?' link
  • Enter the email address you used to set up your account on the old rugbystore website
  • A 'Password Reset' email will be sent to that email address
  • Follow the instructions in the email to reset your password

Need more Help?

If you need more help with this website, you can:

  • telephone: 0800 298 4352 (Freephone from within the UK), or
  • telephone: +44 (0)1721 726920 from anywhere else in the world
  • email us using this Contact Form

 
 

Shop with confidence

Order before 1pm for same day* despatch (*mon-fri)

Official suppliers of:

  • Canterbury of New Zealand
  • adidas
  • Under Armour
  • KooGa
  • Gilbert
  • BLK
  • Rhino

rugbystore.co.uk is a member of:

Great new Shipping Options:

We've revised our shipping charges to give you great rates no matter where you are in the world.


Need it in a hurry? We've got next day services to get you the kit you need, when you need it.


Click here to find out more about our new UK, Europe and worldwide shipping charges.

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