UK Freephone: 0800 298 4352
Feefo Ratings 185 reviews

Basket - 0 item(s) £0.00

DELIVERY & SHIPMENT

 

Our Delivery Promise to You

place your order before 13:00hrs and we will despatch your order the same day
[Monday to Friday, excludes bank holidays].

If you place your order after 13:00hrs, we will do our best to despatch it the same day but we cannot guarantee it. If we are unable to despatch the same day, your order will be despatched the next working day.

We also offer a next working day delivery service, for UK orders only, using a tracked courier service. Orders must be placed before 14:30hrs for same day despatch. This excludes Saturday deliveries - please contact our Customer Service Team if you require a Saturday delivery.

Delivery Services

We try to offer you a range of delivery services that suit your requirements yet still offer value for money.

At the beginning of the Checkout process, when you are looking at your Basket, you will have the option to select your delivery country and then choose from a range of delivery services that are available to your location. The pricing for each location is summarised below.

UK orders will be delivered using either Royal Mail or Parcel Force.
Overseas destinations will be processed in the UK by either Royal Mail, then delivered locally by their chosen agents.

Please make sure someone is available at the delivery address to accept and sign for the package. Please check the condition of the package before signing for it; if it is damaged, please do not accept it.

If you do choose to accept a damaged parcel, please sign for it as ‘damaged’. If you don’t, rugbystore cannot be held responsible for any missing or damaged items.

 

UK Mainland Delivery Services

For all United Kingdom addresses, please select 'United Kingdom' as your delivery destination from the drop down list.

After you select 'United Kingdom', 'Standard' and 'Next Day' delivery service options will be listed in the 'Service' dropdown. Select the delivery service you require and the price will update automatically. 'Next Day Timed' services are available on request - please call for details.

ServicePrice (inc. VAT at 20%)
Standard 48hr Service£3.49
Next Day Delivery *£6.99
Next Day Before 09:00hrs£19.99
Next Day Before 10:00hrs£15.99
Next Day Before 12:00hrs£14.99
Saturday Next Day Before 09:00hrs£39.99
Saturday Next Day Before 10:00hrs£34.99
Saturday Next Day£22.99

* Next Day Delivery: This is a Next working Day service via courier. Orders must be placed before 14:30hrs. Excludes Saturday delivery.

 

Next Day Delivery Exceptions

Next Day Delivery services are not available in some areas of the UK; these postcode exceptions are listed below. Delivery times are shown for 'Next Day' for each postcode location.

PostcodesDelivery
AB30 -31, 33-38, 41-45, 51-56,63, DD8-9, DD10, FK8 3, FK17-21, IV4-9, PH10-14, TD15 2, IV1-3, IV10-12, 15-20, 30-32, 36, IV13-14, IV21-28, IV40-56, KA27 & KA28, KW1-3 & 5-14, PA60, 61, PH30-44, 49, 50Delivery within 2 working Days
HS1-9, KW15, PA20-49, PA62-78, PA80, ZE1-3Delivery within 3 working Days
KW16-17Delivery within 4 working Days

 

Northern Ireland Delivery Services

For delivery to a Northern Ireland address, please select 'Northern Ireland' as your delivery destination from the drop down list.

After you select 'Northern Ireland', the following delivery service options will be listed in the 'Service' dropdown. Select the delivery service you require and the price will update automatically.

ServicePrice (inc. VAT at 20%)
Standard 48hr Service£3.49
Next Day Delivery£21.99
Saturday Next Day£32.99

 

British Forces, BFPO Delivery Services

For delivery to a BFPO address, please select 'BFPO' as your delivery destination from the drop down list.

After you selected 'BFPO', the following delivery service options will be listed in the 'Service' dropdown. Select the delivery service you require and the price will update automatically.

ServicesPrice (inc. VAT at 20%)
Standard Delivery Service£3.49
UK Courier then BFPO Mail Service£19.99

 

Channel Islands Delivery Services

For delivery to the Channel Islands, please select 'Channel Islands' as your delivery destination from the drop down list.

After you selected 'Channel Islands', the following delivery service options will be listed in the 'Service' dropdown. Select the delivery service you require and the price will update automatically.

ServicePrice (Exempt from VAT)
Standard 48hr Service£6.99
Euro Priority Courier Service£8.99

 

European Union

We offer two simple options for any number of items delivered throughout the European Union (EU).

Royal Mail Tracked & Signed

This is a Royal Mail tracked Service which requires a signature upon delivery. This service has a fixed price for any number of items and is available to all EU zones. You will receive a tracking number by email once your order has been despatched. Using that tracking number, you can track your order on the Royal Mail website (opens in a new window).

Orders despatched using this service take between 3-7 days for delivery under normal circumstances.

ServiceFixed Price (inc. VAT at 20%)
Royal Mail Tracked & Signed£11.99

 

Standard Airmail

Our standard Royal Mail Airmail service is a fixed price for any number of items and is available to all EU zones. Please note, this is not a tracked service and no tracking information is available for orders despatched using this service.

Please allow up to 28 working days for delivery.

ServiceFixed Price (inc. VAT at 20%)
Standard Airmail£5.99

 

Rest of the World

We offer two simple options for any number of items sent to the Rest of the World (countries outside the European Union).

Royal Mail Tracked & Signed

This is a Royal Mail Tracked Service which requires a signature upon delivery. This service has a fixed price for any number of items and is available to most Rest of the World destinations. You will receive a tracking number by email once your order has been despatched. Using that tracking number, you can track your order on the Royal Mail website (opens in a new window).

Orders despatched using this service take between 5-10 days for delivery under normal circumstances.

ServiceFixed Price (Exempt from VAT)
Royal Mail Tracked & Signed£11.99

 

Standard Airmail

Our standard Royal Mail Airmail service is a fixed price for any number of items and is available to all Rest of the World destinations. Please note this is not a tracked service and no tracking information is available for orders despatched using this service.

Please allow up to 28 working days for delivery.

ServiceFixed Price (Exempt from VAT)
Standard Airmail£8.99

 

Need more Help?

 

If you need more help with this website, you can:

  • telephone: 0800 298 4352 (Freephone from within the UK), or
  • telephone: +44 (0)1721 726920 from anywhere else in the world
  • email us using this Contact Form

 

 
 
supplier brand icon images

Shop with confidence

Order before 1pm for same day* despatch (*mon-fri)

Official suppliers of:

  • Canterbury of New Zealand
  • adidas
  • Under Armour
  • KooGa
  • Gilbert
  • BLK
  • Rhino

rugbystore.co.uk is a member of:
Intersport member image

Great new Shipping Options:

We've revised our shipping charges to give you great rates no matter where you are in the world.


Need it in a hurry? We've got next day services to get you the kit you need, when you need it.


Click here to find out more about our new UK, Europe and worldwide shipping charges.

Follow us...

Get involved in the rugbystore social network, special offers, up to date news, the latest products...

 
We accept:
Accepted payment cards image - Mastercard, Visa, PayPal

rugbystore supports
The White Ribbon Campaign

Comodo Secure