Freephone: 0800 298 4352
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MAKING A PAYMENT

We take the security of your personal data and your payment cards very seriously indeed. To make sure there is no risk to you, we do not store payment details in any form.

We accept all major credit and debit cards for payment.

Credit card fraud is taken very seriously and we closely monitor payments for any signs of fraudulent activity. Any cases may be reported to the authorities and you may be liable for prosecution.

All payments are taken in pound sterling. If your credit or debit card company does not operate in Pound Sterling, your card issuer will convert this transaction into your own currency on your statement.


3D Secure

Our payment process uses the 3D Secure protocols. This provides an extra level of security for online credit and debit card transactions.

These protocols are administered by the two main Card Providers - Visa and MasterCard - who have their own branding for the 3D Secure process; Verified by Visa and MasterCard SecureCode.

Depending on the type of card you have, and the card issuing bank, you may be asked to enter an additional password for your payment card (or to set a password, if you have not already done so). This process is integrated into our own payment process and full instructions are given if this is required.

You can read more about these by clicking on the links below.


Confirmation of Your Payment

Payment is taken full when you click the Confirm button on the payment page on the website.
If there is a problem with the payment, an error message will explain the nature of the problem after you click the Confirm button.

If your payment is successful, a confirmation message will be displayed on screen showing your order as successful.
A confirmation email will also be sent to the account holders email address. This is an automatic email and does not indicate acceptance of your order. Your order is only accepted when it has been dispatched.


PCI Compliance

Our company, rugbystore.co.uk, is fully PCI Compliant.

The PCI-DSS [Payment Card Industry, Data Security Standard] is an information security standard that controls the way Card Holder information is handled by companies that process card based payments, like we do.

The Standard imposes strict controls on the way all Card Holder data is managed on our website and in our office buildings. this data includes not just the actual card number on your credit/debit card, but also all your personal information; name, address, etc.

This PCI Compliance will not affect your shopping in any way, but you can rest assured that we take the security of your information very seriously, and we've taken every measure to make this website a very safe and secure way to shop online.


Need more Help?

If you need more help with this website, you can:

  • telephone: 0800 298 4352 (Freephone from within the UK), or
  • telephone: +44 (0)1721 726920 from anywhere else in the world
  • email us using this Contact Form

 
 

Shop with confidence

Order before 1pm for same day* despatch (*mon-fri)

Official suppliers of:

  • Canterbury of New Zealand
  • adidas
  • Under Armour
  • KooGa
  • Gilbert
  • BLK
  • Rhino

rugbystore.co.uk is a member of:

Great new Shipping Options:

We've revised our shipping charges to give you great rates no matter where you are in the world.


Need it in a hurry? We've got next day services to get you the kit you need, when you need it.


Click here to find out more about our new UK, Europe and worldwide shipping charges.

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rugbystore supports
The White Ribbon Campaign

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