This Help Centre provides all the information you need to shop on the website.


How to Use the Help Centre

The Help Centre navigation - above when viewed on a mobile, or on the left on a desktop or tablet - will take you to the different sub-sections within the Help Centre. Click on the links for more information on each topic.


Need more Help?

If you need more help with this website, you can:

  • telephone: 0800 298 4352 (Freephone from within the UK), or
  • telephone: +44 (0)1721 726920 from anywhere else in the world
  • email us using this Contact Form


Office Opening Hours

Our office is open from 8:30am until 4:30pm (GMT) Monday to Friday. We're closed at weekends and English Bank Holidays.



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