We are committed to ensuring you get the right product for your needs. If you are not completely satisfied with any of your purchases from Rugbystore Ltd, you may return them to us within 28 days of receipt for either refund or exchange.

All returned products must meet the following conditions:

• Delivered to you within the previous 28 days
• Unworn
• in resalable condition
• In original packaging with swing tickets

Note: Personalised products, and those embellished for clubs & societies, cannot be returned unless they are faulty.
For hygiene reasons, underwear and mouthguards cannot be returned.

You can read full details about returns and faulty goods here.

If you have any questions about returns, exchanges or faulty goods, please contact the rugbystore Customer Service Team:

• telephone: +44 (0)1721 726920 from anywhere in the world
• email us using this Contact Form

United Kingdom, Northern Ireland, Channel Islands & BFPO Delivery

Standard 2-3 Day Service: £4.99.
Standard 1-2 Day Service: £6.99.
Special Delivery Guaranteed - Next Day: £11.99.

UK Mainland and Northern Ireland

FREE Standard 2-3 Day Delivery Service on orders over £100.

European Union Delivery

E.U. International Tracked & Signed, from £14.99

Delivery to the Rest of the World

International Tracked & Signed, from £14.99

Our Airmail services are a fixed price for any number of items up to a value of £250.

Click here to see more information about the delivery services we offer to the UK, Europe and the rest of the world (opens in a new tab/window).