Updated: Tuesday 24 March 2020
With the thoughts of the world focusing on the Coronavirus and Covid-19 pandemic, we created this page to share some important information with you, our customers and social media followers.
We are closely following the advice of the government and the World Health Organisation (WHO). Our primary concern is the health and well-being of our staff, our partners and our customers, and we are doing everything we can to operate as safely as possible.
We are committed to getting your order delivered to you in a safe and timely manner. We are operating within the latest guidelines from the Government and WHO to ensure the safety of our team. This has meant making some changes in our daily operations but our aim is to minimise impact as much as possible.
Looking after our customers and staff is our absolute priority. Where possible, our staff are working from home to minimise contact. Our Warehouse team are working as separately as possible, maintaining social distancing and are exercising enhanced hand-washing and cleaning procedures.
We are aiming to maintain at least one person in the Customer Service Team during office hours, but it does mean there are less people to answer the phone if you call us. We ask that where possible, please email instead of phoning whenever possible.
You can reach us in the following ways. Our preference would be by email but if you feel your enquiry is urgent then please do call.
Updated: Friday 20 March 2020.
As the Coronavirus pandemic continues to evolve and affect courier businesses around the world, we've summarise any affected services below.
Stay safe everyone, do what you can to minimise contact for the benefit of both yourself and those around you - don't be a vector for transmission to an elderly loved-one or a those in high-risk groups.
The rugbystore team.
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